We offer CRM Software that is designed specifically for Online Dental and Medical Labs. It is built for a 3-way shipping process of shipping the customer a product, then mailing an item back, and then mailing them the completed product. The software enables you to efficiently manage all of the day to day operation of your e-commerce business no matter what the sales volume.

Here are some of the features:

• Your website Contact Us form forwards to the Leads and Cases of the CRM where customer communication is done.
• Order data forwards from WooCommerce into Contacts and Orders so that you have all the needed order information at your fingertips.
• Your website email forwards directly into Cases where all back and forth correspondence is stored.
• All shipping labels are easily created in the CRM with the shipping information posting on the order details page for fast retrieval.
• When the shipment tracking numbers are posted, automated emails are sent to the customers throughout the movement of the packages.
• The CRM is built on the Salesforce Platform where your data remains in your control and protected at times.

The complete CRM is available with Option #5, but we also offer 4 additional Options to fit your needs and budget. The progression of each Option includes the features of all the other Options that are listed before it.